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The card issuing bank decides to approve or decline a transaction. You will need to contact the cardholder to obtain more information.
Typically it takes three working days to receive your funds. However, some acquiring banks offer faster payment, whilst others delay payment to your business bank account. We recommend checking in with your acquiring bank if you have not received funds in your standard time frame. missing
An authorisation is a request to the acquirer to reserve funds. A settlement is a request to the acquirer to collect funds previously authorised. Typically requests are sent simultaneously, but they could also be sent some time apart, from a few minutes to several days. We always show these as separate transactions.
When we receive a request to settle an authorisation, the settlement is marked as pending. The requests are batched together and passed to the acquirer. Once the acquirer has confirmed receipt of the batch, the transaction is marked and settled.
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